Phishing is an attempt to obtain your confidential information by impersonating a trusted source through email communication. Ticketgateway would like to inform you on what to do if you receive a phishing email.
If You Receive A Phishing Email
- Do not reply to any phishing email,contact us directly if you like to verify the information included in the email. We do not ask for personal or financial information over email. You can email us at phishing@ticketgateway.com if you have any questions.
- Do not click any links provided in these emails (or cut and paste them into a browser). This may download viruses to your computer. Do not confirm your email address to phishing emails.
- Do not open any attachments.If you receive an attachment you are not expecting, delete attachment. If you do not recognize the "from" email address. Please report the suspicious email to phishing@ticketgateway.com
- Do not enter your personal information or passwords on an untrusted emails or forms.
- Report any suspicious messages that claim to be from ticketgateway.com or contain a suspicious attachment or link to phishing@ticketgateway.com
- Delete the message.
- Only trust email's which are coming fromticketservice@ticketgateway.com
Example of false TicketGateway's E-mails.Click here
If You Responded To A Phishing Email
- Contact your financial institution.Report the content of your email and your actions to the security or fraud department.
It is critical that you:
- Change the passwords to all online accounts that may have been compromised.
- On TicketGateway, you can log into your account and click on“My account” you can then change your email address or password.
- Report the message to theFederal Trade Commission atspam@uce.gov or through theironline form and to any organization impersonated in the email. You can also report the message to the Anti-Phishing Working Group atreportphishing@antiphishing.org, a group of Internet Service Providers, security vendors, financial institutions, and law enforcement agencies dedicated to fighting phishing.